Terms and conditions.

Welcome. You must agree to all of the terms and conditions of this agreement (“Agreement”) in order to use the Website. The Agreement is also necessary in order to grant you authorized access to the services and products (“Content”) offered in, on, or through the Website. If you do not agree to the Terms and Conditions, set forth below, you will not be authorized to access our site or to view, purchase, or otherwise use the Content available in, on, or through the Website.

IT IS VERY IMPORTANT THAT YOU READ THIS AGREEMENT COMPLETELY BECAUSE, BY MAKING A PURCHASE OR SUBSCRIPTION, YOU ARE EXPRESSLY STATING THAT YOU AGREE TO ALL OF THE FOLLOWING TERMS, CONDITIONS, AND OTHER PROVISIONS, SET FORTH IN THIS AGREEMENT, INCLUDING IMPORTANT LIMITATIONS RELATING TO THE “PROHIBITED LOCATIONS” FROM WHICH YOU MAY NOT ACCESS THE WEBSITE, OBTAIN COPIES OF THE CONTENT, OR USE ANY OF OUR SERVICES.

Parties to this Agreement and Considerations

The parties to this Agreement (“Agreement”) are you (“You”, sometimes referred to as “Customer” or “Subscriber” to the Website) and the Owner. As used in this Agreement, the terms “we” and “us” are used interchangeably to refer to Hepdrive Limited and its Website operators. By accessing the Website or the materials available on or in association with the Website, and in exchange for other good and valuable consideration, the sufficiency of which is acknowledged by you and Hepdrive Limited. You agree to be bound by all of the Terms and Conditions set forth in this Agreement.

0. Preamble

Subscriber/customer data is for internal use only and will be treated confidentially.

All transactions are SSL encrypted.

The Subscriber/Customer's credit card will be charged immediately after purchase.

After purchase, the Subscriber/Customer will receive an e-mail notification with payment details. The contract between the Subscriber/Customer and the store is concluded as soon as the order is submitted.

All orders will be processed as soon as possible.

All questions will be answered within two (2) business days.

We recommend that you print the transaction details and Terms and Conditions and keep them in an easily accessible place.

Prohibited to minors in their respective countries.

1. Definitions

“Member” or ‘Subscription’ means the Subscriber or user of a valid username and password for the Site during the term of the subscription.

“Customer” means an individual who makes a one-time purchase without creating a membership account.

“Company” means any of the Subscriber's/Customer's billing companies, including any additional billing companies used by us or modifications thereof.

“Site” means the website on which the Subscriber/Customer purchases a product or membership with a username and password to access the site and its products and obtain the benefits of Membership.

“Subscriber” means a user of the Site's services and the holder of a valid username and password for the Site.

“Access rights” means the combination of a unique username and password used to access a Site. An access right is a license to use the Site for a specified period of time.

“Bookmark” means a URL placed in a temporary file in the Subscriber's browser so that the Subscriber can return to that page at a later time without having to type in the user name and password.

2. Description of Services.

The site offers large discounts on a variety of products. Discounted purchases on the site are only possible if you are a member of the site. This site is for private customers only.

However, the site offers the same variety of products to all customers at the normal, non-discounted price. You do not need to have an account or membership to purchase products at the normal price.

3. How to purchase

Members will need to log in to their account before they can shop at the discounted price. If you are a new member, you will be offered a trial period of 3 for only €3. Once you have completed your order, you will receive an order confirmation e-mail and will receive another e-mail once your order has been shipped.

As a Customer, you make the purchase of the product directly on our website. Once your order is completed, you will receive an order confirmation via e-mail and you will receive another e-mail once your order is shipped.

4. Pricing information

Discounted prices shown on the website are members' prices. The prices we compare ours to are the market guide prices used in other stores and on other websites.

Our company operates the website with delivery to many countries. Due to weather requirements or the application of mandatory laws (such as VAT or mandatory official periods for end-of-season sales), the Products sold and their prices may vary from country to country.

All purchases over €100 will be subject to additional verification and security measures, such as the 3Ds Secure protocol.

5. Billing

The Website may appear on Subscriber's/Customer's credit card, bank statement or telephone bill for all applicable charges. If you join multiple locations using any payment method, the Subscriber/Customer's statements will list each individual purchase that makes up the transaction. The Website may include other information on Subscriber/Customer statements based on credit card association, telephone regulation, NACHA, and any other mandatory rules and regulations.

As a Member, the Subscriber's subscription is automatically deducted at the end of the original period chosen, for a similar period of time, and for a similar or lesser amount, unless the Website receives notice of cancellation from the Subscriber. If you no longer wish to be a Subscriber, you may cancel your Subscription at any time by logging into your account and filling out the Subscription Cancellation Form on the Support page. You may also cancel your Subscription in writing by emailing our support department directly.

As a Customer, you will only be charged for products purchased and no other charges will apply, unless clearly stated on the payment page.

6. Payments / Fees.

The Site may charge periodic subscription fees at the time of initial membership. The Member is responsible for such fees according to the Terms and Conditions of that Site.

7. Automatic Recurring Billing.

Subject to the Terms and Conditions of the Site, subscription fees may be automatically renewed at or after the end of the original period selected, for a similar period of time and for a similar or lesser amount, unless notice of cancellation is received from the Subscriber. From time to time we enroll our loyal subscribers in a loyalty program in which randomly selected subscribers will get a discount on the subscription price only for the next payment.

Unless and until the subscription contract is cancelled in accordance with the terms hereof, Subscriber authorizes our website to charge the payment method chosen by Subscriber to pay the ongoing cost of the subscription. Subscriber also authorizes our website to charge the payment method chosen by Subscriber for any additional purchases of materials provided on the website.

By agreeing to these terms of use, Subscriber agrees to be enrolled in a trial subscription of only €3 and acknowledges that unless Subscriber cancels before the end of the trial period, Subscriber will automatically be enrolled in a full subscription at the price and terms chosen at the time of enrollment. In addition, the Subscriber authorizes us to charge the Subscription fee for the next billing cycle. Such charge will appear on the Subscriber's credit card statement.

In the event that a recurring payment is not successfully processed, an administrative fee of up to €3 may be applied to your account to maintain the status of your Subscription until the full Subscription fee can be successfully processed.

8. Delivery

Orders will be delivered by courier or local postal service, all with tracking numbers. The expected delivery time is 10-15 days depending on the location. We take full responsibility for the purchased products until they are delivered.

9. Agreed method of communication

The Website and the Subscriber/Customer agree that receipt of the transaction will be provided via the email provided at the time of initial registration (for the Subscriber) or direct purchase of a product (for the Customer).

10. Electronic Communication.

Subscriber agrees and accepts that all information related to Subscription (e.g., payment authorizations, invoices, password or Payment Method changes, confirmation messages, notices) will be exclusively in electronic form, e.g., via e-mail to the e-mail address provided by Subscriber at the time of registration.

11. Cancellation and return of products

SUBSCRIPTION; CANCELLATION

By signing up for a subscription or membership to the Website, accessing any password-protected area of the Website, using any “members-only” content available on or through the Website, or accepting these Terms and Conditions by any other legally recognizable means, Subscriber acknowledges and agrees to irrevocably accept all of the terms, conditions, obligations, warranties and other provisions set forth in this Agreement, including authorizing and accepting full financial responsibility for all charges set forth in this Agreement.

To terminate membership, the subscription must be cancelled at least 7 days prior to the end of the current term (or within the trial period in the case of trial membership). Some features are only available to upgraded or converted members.

The User agrees that if the User does not send the Company notice of cancellation of the User's membership at least SEVEN (7) DAYS after the expiration of the User's membership term (including free or promotional membership terms), or within the User's trial period in the case of trial membership, the Company, with the full permission provided by the User, will automatically and without further notice renew the User's membership in the Website.

All cancellations received by the Company at least SEVEN (7) DAYS after the expiration of User's membership shall be effective upon receipt and the Company may, at any time and in its sole discretion and without cause or reason, cancel any membership.

You acknowledge and agree that if you cancel your membership or your membership is cancelled by the Company, your password will be removed from the system at the end of the current membership period and you will be entitled to receive all membership benefits until the end of such membership period. You will not be entitled to any proportional or partial refund if you cancel your membership before the end of the current enrollment period for any reason.

To cancel your membership, please call.

RETURN OF PRODUCTS

If you wish to return one or more purchased products, you must inform us.

In the case of sealed products that cannot be returned for reasons of health protection or hygiene, the right of withdrawal ceases if the goods are not sealed after delivery.

Conditions for the return of products

Any depreciation in value related to improper use of the product or other than its intended use and function is the responsibility of the customer. In other words, the customer can try on the product in the same way he or she would try it on in a physical store. However, if the customer damages the product due to misuse or carelessness and requests a refund, he or she may receive only a small part or nothing of the purchase price if he or she returns it, depending on the commercial value of the product(s) in question and the nature of the incident.

Refunds are issued in the same format as the original payment method. We reserve the right to hold the refund until we have received the products for return. If you wish to cancel your purchase, please send your products to:

RETURN ADDRESS;

Worldqualitystore S.R.L

Municipiul Bucuresti

Str. Academiei. nr.22

State: Ilfov

To expedite the return process, please enclose a copy of your order confirmation in addition to the product(s) to be returned. If you no longer have the order confirmation, you may also include the e-mail address used when you placed the order or the order number.

12. Refunds

Refunds for recurring purchases or charges may be requested by contacting customer service. Refunds or credits will not be issued for partially used subscriptions. Cancellation of all future recurring charges may be requested in accordance with Section 11 - Cancellation. The site reserves the right to issue a refund or credit applicable to purchases made on the site at its discretion. A decision to refund a charge does not imply an obligation to issue further future refunds. In the event that a refund is issued by us for any reason, it will be credited solely to the payment method used in the original transaction. The company will not issue refunds in cash, checks, money transfers or other means of payment. The refund will be processed immediately by us; depending on the payment method used in the original transaction, depositing the funds may take 3-5 business days.

13. Cardholder disputes/refund charges.

All chargebacks are thoroughly investigated and, given the circumstances, may prevent future purchases from us. Fraud complaints may cause us to contact the Subscriber/Customer issuer to protect you and prevent future fraudulent charges to your card.

14. Right to Complaint.

Our offer includes the standard legal complaint procedure, applicable for 24 months after delivery. This means that the Customer may obtain product repair, replacement, refund or price reduction, depending on the situation in question. The claim must be valid, meaning that the defects cannot be the result of misuse of the product or destructive behavior. Note that for products with a limited lifespan, your right to complain is limited accordingly.

HOW SOON SHOULD I FILE A COMPLAINT?

Contact us as soon as you notice an error or missing parts on and for a product purchased on the Site. This should be as soon as possible or within a reasonable period of time from the time you notice that there is something wrong with the product. Submit your complaint via the support page or by contacting customer service directly by phone.

COMPLAINTS

If you wish to make a complaint about your purchase, please send it to our customer service department by calling.

15. Subscription; Authorization to Use.

Subscribers to the Site are authorized to have a single right of access to the service and products on the Site. These access rights will be granted for the exclusive use of a single Subscriber. All subscriptions are provided for personal use and may not be used for commercial purposes or by third parties. Commercial use of the Site or any products/services therein is strictly prohibited unless authorized by the Site. No material within the Site may be transferred to any other person or entity, whether commercial or non-commercial. No materials within the Site may be distributed through peer-to-peer networks or other file sharing platforms. In addition, materials may not be modified or altered. Materials may not be publicly displayed or used for rental, sale, or display. Materials must be covered by copyright, trademark or other proprietary notices. Our company and the Site reserve the right to terminate Subscriber's access rights at any time if the terms of this agreement are violated. In the event of a violation of the terms, Subscriber will be required to immediately destroy any information or materials printed, downloaded, or otherwise copied from the Site.

16. Membership; transfer of access rights

Access to the Site is through a combination of user name and password. Subscribers may not transfer their access rights to any other person under any circumstances and are required to keep them strictly confidential. We will not release passwords for any reason, to anyone other than the subscriber, unless specifically required by law or court order. Unauthorized access to the Site is a violation of this Agreement. Subscriber acknowledges that the owner of the Site may track, through the use of special software, each Subscriber's entry into the Site. In the event of a breach of security, theft or loss of access rights, or unauthorized disclosure of access rights information, Subscriber must notify us or the Site immediately of such breach of security. Subscriber will remain liable for unauthorized use of the Service until we or the Site are notified of the security breach by email or telephone.

17. Additional Terms and Conditions.

The Site may provide additional Terms and Conditions that are an integral part of its offer to the Subscriber/Customer and are in addition to these Terms and Conditions. Such Terms and Conditions listed on the Site shall in no way invalidate the Terms and Conditions listed herein. This Agreement shall be construed and enforced in accordance with the laws of the “United Kingdom” applicable to contracts negotiated, executed and performed entirely in that country. Disputes arising under this Contract will be resolved in the “United Kingdom”.

18. Severability Clause.

If any provision of this Contract shall be held invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court determines that any provision of this Contract is invalid or unenforceable, but that limiting it would become valid or enforceable, such provision shall be deemed written, construed, and enforced as so limited.

19. Notices

Site notices to Subscribers/Customers may be made by electronic messages through the Site, by a general posting on the Site, or by conventional mail. Notices from the Subscriber/Customer may be made by electronic messages, conventional mail, and telephone, unless otherwise specified in the Agreement. All questions, complaints or notices regarding the Site should be directed to us. All cancellations of a site's service should also be directed to us.

20. DISCLAIMER

YOU UNDERSTAND THAT WE CANNOT AND DO NOT GUARANTEE THAT FILES AVAILABLE FOR DOWNLOADING FROM THE INTERNET WILL BE FREE OF VIRUSES, WORMS, TROJAN HORSES OR OTHER CODE THAT MAY MANIFEST CONTAMINATING OR DESTRUCTIVE PROPERTIES. YOU ARE RESPONSIBLE FOR IMPLEMENTING PROCEDURES AND CHECKPOINTS SUFFICIENT TO MEET YOUR SUBSCRIBER'S/CUSTOMER'S PARTICULAR REQUIREMENTS FOR ACCURACY OF DATA ENTRY AND OUTPUT, AND FOR MAINTAINING A MEANS EXTERNAL TO THE SITE FOR RECONSTRUCTION OF ANY LOST DATA. OUR COMPANY ASSUMES NO RESPONSIBILITY OR RISK FOR THE USE OF THE INTERNET BY SUBSCRIBERS/CUSTOMERS. USE OF THE SITE BY USERS IS AT THEIR OWN RISK. THE CONTENT IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED. OUR COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. OUR COMPANY DOES NOT WARRANT THAT THE FUNCTIONS OR CONTENT OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. OUR COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, OR THE RESULT OF THE USE, OF THE CONTENT IN TERMS OF ACCURACY, RELIABILITY, OR OTHERWISE. THE CONTENT MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND WE MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME. YOU, AND NOT WE, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION IN THE EVENT OF ANY LOSS OR DAMAGE RESULTING FROM YOUR USE OF THE SITE OR ITS CONTENT. OUR COMPANY DOES NOT GUARANTEE THAT SUBSCRIBER'S/CUSTOMER'S USE OF THE CONTENT WILL NOT INFRINGE ON THE RIGHTS OF OTHERS AND ASSUMES NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT. OUR COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS AS TO THE APPROPRIATENESS OR AUTHORIZATION FOR USE OF THE CONTENT IN ALL COUNTRIES, STATES, PROVINCES, COUNTIES OR OTHER JURISDICTIONS. IF SUBSCRIBER/CUSTOMER CHOOSES TO ACCESS THE SITE, IT DOES SO ON ITS OWN INITIATIVE AND AT ITS OWN RISK AND IS RESPONSIBLE FOR COMPLIANCE WITH ALL APPLICABLE LAWS.

21. Subscription; subscription fees and communication with users.

The current subscription fee, which will appear on the Subscriber's credit card bill, will be charged to the Subscriber's account according to the means of payment chosen by the Subscriber. “OPT-IN AND COMMUNICATION TO THE USER” - Subscriber expressly acknowledges and agrees that the Subscriber's e-mail address or other means of communication with the Subscriber may be used to send the Subscriber offers, information, or any other e-mail message or other means of communication for commercial purposes. In particular, certain offers may be presented to the Subscriber via e-mail campaigns or other means of communication with the opportunity to express a preference by clicking or entering “accept” (alternatively “yes”) or “reject” (alternatively “no”). By selecting or clicking “accept” or “yes,” Subscriber indicates that he or she “OPTS-IN” to such offer and thereby agrees that Subscriber's personal information, including e-mail address and data, may be used for such purpose or disclosed to third parties.

22. Sponsors, advertisers and third parties

The Site may provide links to websites of sponsors, advertisers or other third parties that are not owned or controlled by us. Inclusion, linking, or permission to use or install third-party sites, applications, software, content, or advertisements does not imply endorsement or approval of them by us. Our company has no control over and assumes no responsibility for the content, privacy policies, or practices of third parties. By accessing or using the Site, You agree to release our company from any liability arising from Your use of any third-party website, content, service or software accessed through the Site. User's communications or dealings with, or participation in promotions of, sponsors, advertisers or other third parties found through the Site are solely between User and such third parties. You agree that you will not be liable for any loss or damage of any kind incurred as a result of your dealings with such sponsors, third parties or advertisers, or as a result of their presence on the Site.